An online survey was _____ to gather firsthand data about customer satisfaction.Question 8Select one:a.executedb.performedc.carried outd.reviewed

Rebecca Sear, Marketing Director of a regional restaurant chain, is directing a study to identify and assess the in-dining experience of the customers at one of the restaurants. She directs her staff to design a web-based market survey for distribution to all of the restaurant’s 1265 customers who enjoyed a meal during the past 6 months. For this study, the set of 1265 customers is ________________?Select one:a.a parameter.b.a sample.c.the population.d.a statistic.e.the frame.

Kade is a marketing manager at a company that specialises in technological goods and services. She has been tasked with conducting market research on a new laptop range they plan to launch. She decided to use survey methods to collect data to better understand consumer perceptions and preferences. Which one of the following is NOT a characteristic of the survey method?Group of answer choicesSurvey research is based on a specific, logical and formal procedureSurvey data is collected quicklySurvey data is obtained from the whole populationSurvey data is original and does not already exist in some other usable form

Question 6A company is trying to learn more about their customer base. They would like to conduct a survey to understand why their customers chose their brand. How should the company survey its customers?1 pointConduct a survey of customers that live in high-income areasConduct a survey with a representative sample of their customer populationConduct a survey with customers who have purchased more than five productsConduct a survey of customers who purchased a different brand

3. How do you respond? Rate the effectiveness of each response below.IneffectiveSlightly EffectiveModerately EffectiveVery EffectiveHighly EffectiveI have run the test from end-to-end and I haven't found any issues, so I think we are good to go!12345Can you tell me more about what would give you confidence?12345We have rigorously tested the fixes and also ran a customer beta program to ensure this time the feature works well and customers are not running into any issues. Based on the metrics, the current customer satisfaction rate on this feature is above average for launch.12345We learned from our mistakes and are committed to doing better.12345We have quality assurance sign-off so I'm confident that we are ready to go and should have no further issues.12345We recently rotated two of the junior members off of our team to make room for two more experienced Amazonians. Now, we are in a much better position to succeed.12345

Sony Malaysia is trying to improve their product and services,  You have been assigned with the task to collect customer feedbacks through survey.  The company plan to distributes surveys to customers after each purchase, asking them to rate their satisfaction and provide comments. You need to identify the 5 key attributes that most significantly impact customer satisfaction from the given list in below and explain why these 5 attributes are important.Customer name, Customer Age,  Customer Gender, Customer address, Customer Contact number. Invoice No, Purchase Date, Product Id, Product Name, Product Description, Product Price. Customer product Review, Customer product Rating.