Mihály, a sales assistant, wants to be promoted to a sales manager. She’s been with the company for five years, longer than any other sales assistant at the firm, and recently completed an online course to improve her business skills. Because she’s optimistic that she will get the promotion, she’s highly motivated. This exemplifiesMultiple ChoiceTheory X.path-goal theory.expectancy theory.equity theory.
Question
Mihály, a sales assistant, wants to be promoted to a sales manager. She’s been with the company for five years, longer than any other sales assistant at the firm, and recently completed an online course to improve her business skills. Because she’s optimistic that she will get the promotion, she’s highly motivated. This exemplifiesMultiple ChoiceTheory X.path-goal theory.expectancy theory.equity theory.
Solution
To determine which theory Mihály's situation exemplifies, let's break down the key elements of each theory mentioned:
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Theory X: This theory assumes that employees are naturally unmotivated and dislike work. It suggests that management must closely supervise and control employees through rewards and punishments. This does not fit Mihály's situation, as she is highly motivated and optimistic about her promotion.
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Path-Goal Theory: This theory focuses on how leaders can help employees achieve their goals and remove obstacles. It emphasizes the role of leadership in providing the necessary support and resources. While this theory involves motivation, it is more about the leader's role in facilitating the employee's path to success, which is not the primary focus in Mihály's case.
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Expectancy Theory: This theory posits that individuals are motivated to act in a certain way based on the expected outcome. It involves three components: expectancy (belief that effort will lead to performance), instrumentality (belief that performance will lead to a reward), and valence (value of the reward). Mihály's motivation stems from her belief that her efforts (completing the course and her tenure) will lead to a promotion (reward), which aligns well with expectancy theory.
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Equity Theory: This theory is based on the idea that individuals are motivated by fairness. They compare their input-output ratio (effort and rewards) to that of others. If they perceive an imbalance, they may be demotivated. Mihály's situation does not focus on fairness or comparison with others but rather on her own efforts and expected outcomes.
Given the details provided, Mihály's situation best exemplifies expectancy theory. She is motivated because she believes that her efforts (completing the course and her long tenure) will lead to a desirable outcome (promotion).
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