Which of the following is true about total quality management?Multiple ChoiceIncentives such as bonus pay and promotional opportunities should be eliminated.Output goals and targets should include only numbers.The number of steps to assemble a product should be increased.Managers should ask employees for suggestions about improvements.A just-in-case inventory system should be introduced.
Question
Which of the following is true about total quality management?Multiple ChoiceIncentives such as bonus pay and promotional opportunities should be eliminated.Output goals and targets should include only numbers.The number of steps to assemble a product should be increased.Managers should ask employees for suggestions about improvements.A just-in-case inventory system should be introduced.
Solution
The correct answer is: Managers should ask employees for suggestions about improvements.
Total Quality Management (TQM) is a management approach that originated in the 1950s and has steadily become more popular since the early 1980s. TQM requires that the company maintain quality standards in all aspects of its business. This includes encouraging employees to recommend improvements to the processes they work with, which can lead to increased productivity and better quality products or services.
Similar Questions
Which of the following statements is true about total quality management (TQM)?Multiple ChoiceSuggestions for improvements come from lower-level managers. All managers in every function must cooperate and develop goals for the organization.A just-in-time inventory is not compatible with the program.Adding steps for the production process increases quality.There are three steps in the TQM program.
The focus of total quality management (TQM) is ______, training, and customer satisfaction.Multiple choice question.process efficiencycontinuous quality improvementenhanced profitabilityresource planning
All of the following are characteristics of total quality management EXCEPT:A.Concern for continual improvementB.Improvement in quality of everything the organization doesC.Intense focus on the competitionD.Accurate measurement
A successful total quality management (TQM) program involves a change of culture for most organizations; however, it does not need to be supported by top management.Multiple ChoiceFalseTrue
Total Quality Management (TQM) advocates for always looking for new ways to improve on current performance.Group of answer choicesFalseTrue
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