Choose the correct answer that belongs to the category of an internal customer of a hotel.Select one:a.Wedding couplesb.Front office staffc.Corporate customersd.Hotel guest
Question
Choose the correct answer that belongs to the category of an internal customer of a hotel.Select one:a.Wedding couplesb.Front office staffc.Corporate customersd.Hotel guest
Solution
The correct answer is b. Front office staff. Internal customers are individuals or groups within the organization, such as employees or departments, that rely on the information or resources provided by other individuals or groups within the same organization. In a hotel, the front office staff would be considered internal customers as they rely on information and resources from other departments to perform their duties.
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