Which of the following people is an example of a final customer?Multiple choice question.Someone who sells a table on CraigslistSomeone who buys a lamp at TargetSomeone who delivers takeout food from a restaurantSomeone who buys flour for a bakery

2. Describe the target customer for this retailer.

Multiple Choice QuestionSanjay would be a direct seller if he Blank______.Multiple choice question.recruited other people to sell his productsmanaged to get his product line sold in major retail outletssold his products through face-to-face sales presentationssold his products through media outlets like the Internet

Internal employees or external consultants who pose as customers in on-site visits, over the telephone, or online to determine how well customers are being served are known as ________Blank.Multiple Choicemystery shopperslobbyistsjobberscategory captains

What is a buyer persona?Your customersA fictional representation of your ideal customerA summary of your last 10 customersPeople who aren't a good fit for your business

2. Truth About Customer ServiceSkip to questionTruth About Customer Service Office worker exhibits different degrees of customer service when dealing with external and internal customers. Supervisor provides performance feedback following customer encounters. Click the ►Play button to watch the video. Then, answer the questions that follow. 2a. Which of the following is an example of…Which of the following is an example of Joe’s external customer?Multiple ChoiceNick, Joe’s bossMrs. Vogel, the patientDr. Smith, the physiotherapistMs. Pam, Joe’s co-worker