Which step is essential in building effective change management skills?*a) Avoiding real-life experienceb) Embracing a growth mindsetc) Refusing feedback from othersd) Staying isolated from your team

Which change management approach involves the use of a consultant?A.Kotter’s eight-step planB.action researchC.Lewin’s three-step modelD.appreciative inquiry

What is the primary goal of change management?*a) To maintain the status quob) To avoid all changes in the organizationc) To plan and facilitate changes effectivelyd) To make changes without any planning

What are a few common characteristics of a successful large transformational change in an organisation? People’s fears have been addressed in tangible ways. They have been given the time to change and provided with alternatives in case they cannot change.The doubts of and the resistance from the middle management (i.e., managers and senior managers who oversee frontline teams) have been resolved and eliminated and they have committed to the change initiative.Senior managers are assured that every change gain will be anchored, although there is apprehension that the organisation could slip back to the old status quo.Barriers that could derail the change have been identified and a plan to remove them has been devised.2, 3 and 41, 2 and 41, 3 and 41, 2 and 3

Think about your organisation’s culture. Now, as a manager what changes can you bring within your team in order to make a starting change in the organisation's culture?

As a project manager, you want to integrate change management into your project. You do this by establishing a change management process early in the project. You also adopt portions of the company’s change management plan so that it aligns with your project. These actions represent which change management best practice?1 pointUse toolsCommunicate about upcoming changesPractice empathyFollow a consistent process