Which change management approach involves the use of a consultant?A.Kotter’s eight-step planB.action researchC.Lewin’s three-step modelD.appreciative inquiry

Kotter’s eight-step plan builds on which of the other approaches to managing change?A.quality researchB.Porter’s twelve-step modelC.appreciative inquiryD.Lewin’s three-step model

Graded Question 1Which of these statements about Kotter’s 8-step change model in initiating change management are true?Kotter’s 8-step change model is used as a diagnostic tool to identify gaps in change management so that adequate interventions can be made. Kotter’s 8-step change model is used by organisations for planning the execution of change initiatives; after being convinced of the need for change.Kotter’s 8-step change model is used by organisations early in the change management process to review whether they need to take up a particular change project.Before even embarking on a change initiative, Kotter’s 8-step change model provides clear suggestions of activities that may aid organisations in navigating the change successfully.1 and 22 and 42 and 33 and 4

Which of the following is not a step of the action research process?Diagnosing need for changeContinuing consultant’s servicesForming client-consultant relationshipIntroducing intervention

Identify a change management theory or model that could be used to support implementation of the strategic plan for this organization. Explain why this theory or model would be the best.

Which step is essential in building effective change management skills?*a) Avoiding real-life experienceb) Embracing a growth mindsetc) Refusing feedback from othersd) Staying isolated from your team