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What are assumptions of the people orientation of TQM?Multiple select question.Delivering product value is most important.It is better to make product improvements in separate phases.TQM requires training, teamwork, and cross-functional efforts.People will focus on quality if given empowerment.

Question

What are assumptions of the people orientation of TQM?Multiple select question.Delivering product value is most important.It is better to make product improvements in separate phases.TQM requires training, teamwork, and cross-functional efforts.People will focus on quality if given empowerment.

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Solution

The assumptions of the people orientation of Total Quality Management (TQM) are:

  1. TQM requires training, teamwork, and cross-functional efforts: This is a key assumption as TQM is a management approach that involves all employees in an organization, from top management to the lower levels, in a process of continuous quality improvement. It requires a high level of teamwork and collaboration across different functions and departments.

  2. People will focus on quality if given empowerment: This is another important assumption. TQM believes that employees will focus on improving the quality of products or services if they are given the power to make decisions and take actions. This empowerment can come in the form of training, resources, authority, and motivation.

The other two options are not typically considered assumptions of the people orientation of TQM:

  • Delivering product value is most important: While this is a goal of TQM, it is not specifically an assumption related to the people orientation of TQM.

  • It is better to make product improvements in separate phases: This is not necessarily an assumption of TQM. TQM emphasizes continuous, ongoing improvement, not necessarily improvement in separate phases.

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