Multiple Select QuestionSelect all that applyIt is appropriate to extend sympathies to a professional contactMultiple select question.when a favorite sports team loses.when a loved one passes away.following a routine announcement.when a loved one becomes seriously ill.

Multiple Choice QuestionTo express sympathy for people who are receiving bad news, you shouldMultiple choice question.tell them a story about one time when you received bad news.describe your feelings of condolence at length.take responsibility regardless of who is at fault.show genuine concern and appreciation.

Multiple Select QuestionSelect all that applyWhen is it usually acceptable to provide written notice of bad news to external partners? (Choose every correct answer.)Multiple select question.If you are replying to a written requestWhen your audience prefers corresponding in written formWhen the bad news is not severeAs long as you do not follow up with a visit or phone call

Multiple Select QuestionSelect all that applyDelivering bad news with the feelings of the recipient in mind involvesMultiple select question.stating the bad news quickly.keeping the entire message indirect.explaining why the decision was made.keeping any buffer statement short.

Multiple Select QuestionSelect all that applyA reflex is _____. Multiple select question.automatica stimulusinvoluntarycontrollable

Multiple Select QuestionSelect all that applyWhich of the following are appropriate for an effective delivery in person of bad news to a client?Multiple select question.a buffer to let the person get ready emotionally to hear the newsa rationale followed by the bad newsan explanation of how the news will immediately affect the person's situationa closing that focuses on prior disagreements