According to the lecture on asking to do things, in Chinese shopping culture:Group of answer choicesshop attendants would approach the customers immediately as they enter the shop asking ‘how may I help you?'.very rarely shop attendants would approach the customer first asking ‘how may I help you?’.customers might be offended if shop attendants serve many customers at the same time.shop attendants tend to never abandon the customer since she/he enters the shop.

If you need help*P : immediately and politely;                                                                                                                                                    Q : ask for attendants;                                                                                                                                                              R : to help our customers;                                                                                                                                                         S : who have instructions;                                                                                                                                                         The proper sequence should be

Select all that applyWhen a customer enters a store, the way in which a salesperson might approach that customer is toMultiple select question.ask the customer how they can be helped.ask the customer if you can help them.welcome the customer to the store.show the customer you are there to help them.

Which of the following exhibits the least effective way to approach a customer during the formal approach step in B2C sales?Multiple choice question.How may I help you?Welcome to our store.May I help you?How can I help you?

Which are effective techniques for keeping customers?Multiple select question.Managing their expectationsPersonalizing their shopping experiencePlacing strong limits on customer serviceProviding extra service

Which of the following exhibits the least effective way to approach a customer during the formal approach step in B2C sales?Multiple choice question.How may I help you?How can I help you?Welcome to our store.May I help you?