Hello Annie, Thank you for bringing this matter to our attention. Upon reviewing the situation, we believe it is too risky for Yuehan and Zihui to travel unaccompanied, given that their visas are only valid through their parent's company. Even with parental authorization, there is a significant risk that they may be stopped at immigration. In light of this, we recommend rescheduling their course. We can offer a credit for the course fees, which can be used for any course starting before 31st December 2025 (Please let us know the date/course by the end of this year). This will ensure their travel and study experience are both safe and compliant with visa regulations. Please let us know if you would like to proceed with this arrangement, and if there is any further assistance we can provide. Kind Regards, Ayumi 请用英文回复一下Ayumi，内容如下： 感谢您的建议！ 玥涵将由母亲Wang Zhen陪伴出国，紫惠现在办理更正签证类型为无人陪伴类型。两人都希望可以申请延迟到8月2日的晚上到学校。 如果可以晚到的话，1号或2号的课程是否可以提供一个在线的或录课，让孩子们可以了解一下课程。

Dear Luna, Thank you for your e-mail. My apologies, please find attached the amended proformas for Yuehan and Zihui. I can confirm that we would waive the out of hour transfer charge for their arrival transfer. I look forward to receiving their departure flight details. Kind regards, Mari Barr 请用英文回复以上邮件，Mari，表示感谢，附件是两人UM fee的凭证，请确认收款！谢谢

Dear Luna, Thank you for your e-mail and the proof of payment for Yuehan and Zihui. I can confirm that we have received the full fees for them – thank you very much. Please find attached their full fees paid statement and proforma. Please do not hesitate to contact me for further assistance. Kind regards, Mari Barr 用英文简洁地回复一下Mari： Yuehan & Zihui 已经顺利出签，附件是她们的UK签证页。 关于8月13日的departure arrangement 也已经确定，她们的父母会到夏校pick up ，时间大约是9am. 以下是他们的联系方式。我们期待收到往返的transfer confirmation。Thanks Zihui 's father : Jun Tang, 0086 13901093027 Yuehan's mother : Zhen Wang, 008613810391681

Dear Luna, Thank you for your e-mail and the arrival travel details for Yuehan and Zihui. Please find attached the amended proformas for them, which include the UM fees. 写英文邮件回复Mari，感谢发送invoice 过来，但是有两点疑惑： 1.UM fees应该收单程的，因为回程他们还没确认是否需要安排送机。 2.由于他们的抵达航班超过规定的时间17:00，是否需要额外收费？ 请您确认后更新账单，回程确认后会第一时间让你知道的！

Dear Luna Thank you for your e-mail and confirmation, please can you confirm if Angel Yao will require a child student visa or if she has her own visa? Kind regards Alison Hill 用英文 回复Alison 以下内容： Dear Alison, Sorry for the late reply! I can confirm Angel Yao will require a child student visa. 我们期待在guangzhou British council 11月7日 考试，已提交预约，并把您的信息（Alison Hill，[email protected]）提供给了British council ，our booking request is being processing. 这是英国文化教育协会广州中心的邮箱：[email protected]

Dear Luna, Thank you for your email. It is a shame to hear that Jiaying may not be able to join us. We do not usually allow students to defer however, please could you let us know the reason Jiaying may not be able to attend? If it is for medical reasons for example, they may be able to make a claim through the insurance. Kind regards, Rebecca Jenkins Admissions Assistant 根据以上内容，用亲切婉转的语气跟家长解释一般情况下夏校不能延期，需要根据具体的原因申请延期（比如身体原因），如果是家里有事的话，恐怕申请不了呢。