What was once a rewarding and fulfilling position now became a chore and David lost interest in his work. Eventually, as staff cuts were made to incorporate the new employees from Commercial Bank, David was made redundant and was referred to a recruitment agency for outplacement services.Although David’s career had plateaued somewhat, he was devastated that his career was over with Global Bank and was extremely concerned about his future employment options. He believed that although he had developed sound skills in banking, particularly in lending, he would be very limited in new career opportunities outside of those areas. However, after several consulting sessions with the outplacement service, David realised that he had indeed developed many skills throughout his career that were in fact transferable to other work contexts.Similarly, during David’s banking career he had established quite a network of contacts and it was through these contacts that David was soon offered a position as an insurance broker with the firm Secure. Secure had an excellent reputation in the industry and placed strong emphasis on induction and training of new staff, as well as professional development of existing staff. Having completed the induction programme, David embarked on his new career armed with his company car and new laptop. David enjoyed much success in his new role and was an instant hit with his new clients, as they were impressed with his knowledge and experience. Secure offered flexible work arrangements, such as variable work schedules, to their employees to accommodate both their brokers’ needs, as well as clients’ needs. David enjoyed the option of working from home on certain days to avoid distractions and was even able to structure his time so that he could collect his children from school each day. In addition, David found that he could manage his time more effectively by being able to complete all of his processing work early in the morning, which was when he worked best. In terms of remuneration, David was now receiving a similar base salary to his previous role, however in his current role as an insurance broker he was also eligible for commission on each sale that he made. This was indeed a rewarding incentive to increase his sales that he had not previously enjoyed. In his previous role David had avoided training and development programmes, as he thought as well as being a bit of a waste of time, that he was too old to learn new skills and he had already risen to a fairly senior level within the organisation and he was comfortable at that level. David now regularly attends professional development programmes and industry conferences in his new role, seeing them as valuable opportunities to further develop and refine his skills, as well as a chance to establish important networking contacts.After three fulfilling and successful years in the role of insurance broker, David became aware of a fantastic new opportunity for a sales training manager with a new company establishing a finance and insurance business. With such an excellent sales and customer service record, well developed presentation skills, and strong previous management experience, he succeeded in securing the role. David couldn’t believe what a difference a change in career had made to his life and how much he now enjoyed his work. Having originally worked in an organisation that he thought he would be with for life with a very rigid organisational structure and fairly traditional values, he was now in a position that he loved with flexible working arrangements in a progressive and dynamic industry.Written by Ross Donahue and Tse Leng Tham  Discuss  Q 1      What aspects of David’s experience suggest that he is following a protean or boundaryless career?Q 2.     What HRM initiatives could be introduced at the new finance and insurance organisation that David has joined to assist his career development?