Companies that are unable to change their production era marketing methods:Multiple choice question.do not evolve to more effective customer relationshipshave very good customer relationshipslisten to their customers oftenadapt to new methods for gathering information

It takes time and financial resources to learn as much as a company can about its customers and what factors satisfy them. This present marketing era is called:Multiple choice question.productioncustomer relationshipmass customizationselling

Describe the major trends and forcesthat are changing the marketing landscape in thisage of relationships

What is the era that extended the marketing concept by learning as much as possible about present customers?Multiple choice question.ProductionTotal quality managementSellingCustomer relationship

What is the focus on Relationship Era marketing?ResponsesMaking product for customersMaking product for customersMarketing to customersMarketing to customersSelling to customersSelling to customersLong-term connection to customer

The idea behind customer relationship management is to enhance customer satisfaction and Blank______.Multiple choice question.sell as many products as possiblestimulate long-term customer loyaltyraise prices on goods sold to loyal customersreduce the prices charged to loyal customers