In an interview, a case worker usually can get the most information about a case and the clearest picture of the client's feelings by: A. asking questions which encourage the client to be truthful. B. allowing the client to tell their story in their own way. C. working from an outline which, when completed, gives a complete social history. D. asking a series of routine questions to set the client at ease.

When, during an interview, a client pauses for a few moments because they are uncertain of how to go on with their story, the case worker should usually: A. fill in the silence with comments bearing on the topic the client has been discussing. B. wait for the client to proceed. C. try to find out at this point why the client finds their story difficult to tell. D. change the subject to a neutral one, then return to the client's problem when they appear to be at ease.

Which of the following will you do to help conduct a successful interview:Select one:Research as much information about the company and system in advance so that you can prepare relevant questionsPrepare a list of questions that you will not divert from, as you want to make sure that all your questions are answeredAsk just one broad question at the start of the interview, and let the client speak for the rest of the time as they have all the informationSend the client an interview transcript (word for word), so that they know exactly what was said in the interview

Which of the following is a part of the process of a Case Interview?Choices:- The applicant to expected to ask the interviewer no questions The applicant to expected to ask the interviewer illogical questions The applicant is given information about the case The applicant is not expected to solve the case

explain different types of interviews

If the situation of a client has produced such emotional stress that they find it difficult to discuss a particular topic, the inquiries of the interviewer should always be: A. geared to ease the situation and secure the maximum benefit for the client. B. directed so that necessary information may be obtained from sources other than the client. C. stopped until the client of their own accord becomes ready and willing to discuss his situation. D. stopped until a better emotional attitude can be produced in the client.