Consider the company, service, or product you chose in this reflection:How could it use data to improve customer experience?What kinds of data would it need to collect? How could insights from that data solve a problem?

Consider the company, service, or product you chose in this reflection:How could it use data to improve customer experience?What kinds of data would it need to collect? How could insights from that data solve a problem?Now, write 2-3 sentences (40-60 words) in response to each of these questions

______ allows advertisers to use customer-related data to develop, use and evaluate targeted communications and suggestions.

Imagine that you interview for a data analyst role at a local ice cream company. The hiring manager explains that the company needs a data analyst because they want to learn more about their customers. First, they want to understand their customers’ ice cream flavor preferences. Then, they will use this customer data to help make important decisions. The hiring manager explains that they do not collect any customer data, and they don’t know where to begin. The hiring manager asks you: Can you please explain how you would approach this task?

Question 7A data professional in customer service is tasked with identifying customers who are at risk for taking their business to a competitor. In the analyze phase of the data analysis process, what activities might this involve? Select all that apply.1 pointPrepare a report for the stakeholdersFormat the data to filter for low customer satisfaction scoresRequest input from other customer service data professionalsOrganize a dataset by customer and purchase history

Which of the following describes the process of turning data points into useful information?answerMarket analysisData analyticsData-driven business decisionsRaw data collection