This type of structuring characteristics has rules and standard operating procedures govern the behavior in the organizationSelect one:a.Standardizationb.Formalizationc.Centralizationd.Specialization
Question
This type of structuring characteristics has rules and standard operating procedures govern the behavior in the organizationSelect one:a.Standardizationb.Formalizationc.Centralizationd.Specialization
Solution
The answer is b. Formalization. This refers to the degree to which jobs within the organization are standardized and the extent to which employee behavior is guided by rules and procedures. In highly formalized organizations, there are explicit job descriptions, numerous organizational rules, and clearly defined procedures covering work processes.
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