Item1Part 1 of 51.4pointsReferencesItem 1Required informationRequired informationSkip to questionManager’s Hot Seat: Clearing Motivation for Takeoff In order to influence employee behavior in the workplace, organizations often set goals to incentivize certain actions. The intention of these goals is to motivate employees to behave in a way that promotes the organization’s strategy. However, goals sometimes fail to motivate—and can even demotivate—individuals in the workplace if they are not properly set. This activity is important because managers must know how to not only develop well-thought-out goals but also to properly execute on the plan in order to successfully motivate their workforce. The goal of this activity is to provide you with problem-solving skills when it comes to issues related to motivation. SkyBlue, a popular airline, is introducing a new incentive plan that rewards employees for hitting certain marks on mishandled baggage and on-time departures. An airline supervisor is introducing this incentive plan to his team, and is being met with resistance and skepticism. How does the manager in the video handle the rollout of the incentive plan? How would you? Click the ► button to watch the video. Then, answer the questions that follow. Sophia mentions that $250 is not even 1 percent of her salary and she does not seem motivated by the amount of the bonus. Based on expectancy theory, Sophia’s lack of motivation can be attributed to which of the following?Multiple Choicedistributive justiceexpectancyvalenceinstrumentalityprocedural justice
Question
Item1Part 1 of 51.4pointsReferencesItem 1Required informationRequired informationSkip to questionManager’s Hot Seat: Clearing Motivation for Takeoff In order to influence employee behavior in the workplace, organizations often set goals to incentivize certain actions. The intention of these goals is to motivate employees to behave in a way that promotes the organization’s strategy. However, goals sometimes fail to motivate—and can even demotivate—individuals in the workplace if they are not properly set. This activity is important because managers must know how to not only develop well-thought-out goals but also to properly execute on the plan in order to successfully motivate their workforce. The goal of this activity is to provide you with problem-solving skills when it comes to issues related to motivation. SkyBlue, a popular airline, is introducing a new incentive plan that rewards employees for hitting certain marks on mishandled baggage and on-time departures. An airline supervisor is introducing this incentive plan to his team, and is being met with resistance and skepticism. How does the manager in the video handle the rollout of the incentive plan? How would you? Click the ► button to watch the video. Then, answer the questions that follow. Sophia mentions that $250 is not even 1 percent of her salary and she does not seem motivated by the amount of the bonus. Based on expectancy theory, Sophia’s lack of motivation can be attributed to which of the following?Multiple Choicedistributive justiceexpectancyvalenceinstrumentalityprocedural justice
Solution
Based on the expectancy theory, Sophia's lack of motivation can be attributed to valence. Valence refers to the emotional orientations people hold with respect to outcomes (rewards). The depth of the want of an employee for extrinsic (money, promotion, free time, benefits) or intrinsic (satisfaction) rewards. Management must discover what employees appreciate. Sophia does not value the $250 bonus highly, which means the valence is low and thus does not motivate her to work towards the goal.
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How does goal setting motivate employees? (Choose every correct answer.)Multiple select question.Directing employee attentionFostering employee use of action plansIncreasing employee persistenceRegulating employee effortsCreating a sense of employee equity
Re: Discussion Assignment by Marwan Fatah - Tuesday, 21 May 2024, 1:27 PM Managers may maintain order and efficiency in the companies they manage by setting goals and objectives. They provide specific targets and instructions on how to reach them. Establishing clear, specific objectives allows managers to observe their progress and make adjustments as needed. This enables everyone to work towards the same objectives. Moreover, accessible and clear objectives boost employee motivation and enhance productivity. Employees are more motivated when they realize exactly what has to be done and how it fits into the larger scheme of things. Having clear goals helps employees stay focused, feel inspired, and avoid confusion. Better job satisfaction and increased productivity result from this. Measurable goals also make it possible for managers to objectively assess achievement and offer joy, which increases motivation. As an example, I had to enhance our product development process in my previous position as project manager. In six months, we want to cut the time it takes to introduce new goods by 25%. This aim was divided into smaller goals, such as cutting one week off the testing process and two weeks off the design phase. With these particular ambitions in mind, we identified issues, enhanced procedures, and made better use of our resources. This displayed how having clear goals can boost motivation and performance and helped us reach our objective and become more productive. 221 words
Required informationSkip to questionMotivating Employees Beyond the Job Description This activity is important because as a manager, understanding how to manage human resources and motivate employees can be very difficult. The case describes a problem commonly faced by managers – overcoming the challenge of getting employees to do work beyond merely what is stated in the job description. The goal of this exercise is to demonstrate your understanding of the employee motivation and apply these concepts to a scenario frequently faced by managers. Read the case and then answer the questions that follow. Maria felt perplexed. She had recently stepped into a new role as mid-level manager for a candy manufacturing organization. She had been excited for the task at hand. The manager she replaced had been at the organization for a long time and had recently retired. His group had the lowest turnover in the entire company. The problem was that their overall group-level performance was also lower than the numbers reported in the rest of the organization. After a few months in her new position, Maria was starting to realize the scope of the challenge. The employees in the department had clear job descriptions. The job descriptions included some tasks that were easy to measure. For example, there were quantitative measures for the division regarding sales targets and quality expectations. However, the job descriptions also included some tasks that were more difficult to measure. For example, the employees in the department had statements like, “Train new employees”, “Streamline processes”, and “Report quality issues”. While these tasks were necessary to keep the department effective and efficient, it was difficult to hold any one employee accountable when these tasks were not completed. Maria had already tried several things. She had made some superficial changes in the department, like changing a reward and recognition program. The changes resulted in better behavior at first, but the employees returned to their regular behavior after a few days. Maria considered what she should do next to improve performance in the organization. Maria’s changes to the department only resulted in temporary changes in behavior. This is best explained by which of the following terms?Multiple ChoiceEquity TheoryExpectancy TheoryHerzberg's Two-Factor TheoryMaslow’s Hierarchy of NeedsThe Hawthorne Effect
What do managers need to remember when they apply the hierarchy of needs to motivate employees? (Choose every correct answer.)Multiple select question.Maslow's work showed that the one need of employees is to earn a paycheck.Employers should try to provide a living wage.Managers should prioritize meeting the level 1 and 2 needs of employees.Maslow's work made no contribution to our understanding of worker motivation.Research does not clearly support the theory and it likely presents an oversimplified view of motivation.
The idea that setting ambitious, but attainable goals can motivate workers and improve performance if the goals are accepted and accompanied by feedback and facilitated by organizational conditions is at the heart of which motivation theory?Multiple choice question.Reward theoryMcGregor's Theory X managementDrucker's goal-setting theoryMaslow's hierarchy of needs
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