Imagine that a meal kit service pilots a new line of customizable recipes for different dietary needs. One of the evaluation questions about the pilot’s outcome is: “How satisfied are our customers with the new recipes?” Which of the following survey questions would be most useful to answer the evaluation question?1 pointDo we offer enough high-protein options to fit your active lifestyle?How many of our new recipes would you make again?How often do you use our meal kits?Why is our best-selling pasta primavera your favorite recipe?

Which of the following questions would you ask in a user satisfaction survey in order to determine the NPS?Question 11Select one or more:a.Do you like the product?b.How likely are you to recommend this product to your friends?c.What features would you add to the product?d.Was the product useful?CheckQuestion 11

Certain evaluation questions help improve a product or service while others help measure and compare. Which three of the following questions can help you improve?1 pointWhat are the most common participant reactions?Which goals are we meeting?What were the costs?What were the results?What works and what doesn’t?

Question 7A restaurant wants to gather data about a new dish by giving out free samples and asking for feedback. Who should the restaurant give samples to?1 pointSelecting diners at randomDiners who spend the most money on their meal Diners who are willing to pay for the samples All diners

Which of the following are examples of good evaluation questions you could ask about customer satisfaction with the tablet project? Select all that apply.1 pointAre customers receiving the correct orders?Does the waitstaff enjoy using the tablets?Which customers are posting about their experiences on social media?Are customers having a better dining experience with the tablets?

Your quality management plan for a product redesign project includes beta testing to preview new features. You ask beta test participants this question: “On a scale of 1 to 5 (where 1= “almost never” and 5= “all the time”), how often would you use this feature?” What type of survey question is this an example of?1 pointA close-ended true/false questionA close-ended scaled questionA close-ended multiple choice questionAn open-ended question