Select all that applyTo help establish trust in the customer relationship, salespeople mustMultiple select question.know their products thoroughlyknow their competitors' product thoroughlyknow the size of their territory thoroughly

During qualifying, a salesperson is making sure that customers:Multiple select question.have the authority to buyhave the willingness to listen to a sales messagelike the product being discussedhave a need for the product

Select all that applyAs consumers we have encountered sales promotion whenMultiple select question.we have our attention caught by an interesting store display.we watch a demonstration of a product at a store or a fair.we are sent to a trade show from our place of workwe try or pick up samples of products at a table in the mall.

Select all that applyWhich of the following allow a company to sell directly to customers effectively?Multiple select question.conducting sales through a company websiteteaming up with rivals to lower pricesmaintaining a direct sales staffasking for better prices from dealers

Select all that applyThe Internet allows a company to provide customers easy access to:Multiple select question.research information about their productscommunicate with them directlydelay responses to problemsinform them of product problems

Select all that applyWhich pieces of information should be communicated to customers through a company's website?Multiple select question.Features of products and servicesWhere customers can purchase productsReviews of products or servicesContact information for competitors