The messages below demonstrate different types of negative messages based on Chapter 3. Read the following messages, then (1) analyse the strengths and weaknesses of each sentence and (2) revise each message based on what you have learned about writing negative message. Message 1: Delivering Negative Organizational News From: M. Juhasz, Travel & Meeting Services To: [mailing list] Subject: Travel Dear Traveling Executives: We need you to start using some of the budget suggestions we are 90ng to lssue as a separate memorandum. These include using videoconference equipment and weo conferencing instead of traveling to meetings, staying in cheaper hotels, arranging flights for cheaper times, and flying from less convenient but also ess expensive suburban airports. The company needs to cut travel expenses by fifty percent, just as we ve cut costs in all departments of Black & Decker. This means you'll no longer be able to stay in fancy hotels and ma last-minute, costly changes to your travel plans. Youll also be expected to avoid hotel surcharges for phone calis and Internet access. If the hotel you want to stay in doesn't offer Tee wire ess, go somewhere else. And never, NEVER return a rental car with an empty tank! That causes the rental agency to charge us a premium price for the gas they sel when they filit up upon your retum. You'll be expected to make these changes in your travel habits immediately, Sincerely. M. Juhasz Travel & Meeting Services Message 2: Rejecting Common Requests I am writing in connection with your request for our sponsorship of the event scheduled for December this year. Your proposal has reached us rather late, and seems to be a last-minute pitch to gain our favour. However, our promotional budgets are decided well in advance of the year, which renders it impossible for us to review and accept late proposals.
Question
The messages below demonstrate different types of negative messages based on Chapter 3. Read the following messages, then (1) analyse the strengths and weaknesses of each sentence and (2) revise each message based on what you have learned about writing negative message. Message 1: Delivering Negative Organizational News From: M. Juhasz, Travel & Meeting Services To: [mailing list] Subject: Travel Dear Traveling Executives: We need you to start using some of the budget suggestions we are 90ng to lssue as a separate memorandum. These include using videoconference equipment and weo conferencing instead of traveling to meetings, staying in cheaper hotels, arranging flights for cheaper times, and flying from less convenient but also ess expensive suburban airports. The company needs to cut travel expenses by fifty percent, just as we ve cut costs in all departments of Black & Decker. This means you'll no longer be able to stay in fancy hotels and ma last-minute, costly changes to your travel plans. Youll also be expected to avoid hotel surcharges for phone calis and Internet access. If the hotel you want to stay in doesn't offer Tee wire ess, go somewhere else. And never, NEVER return a rental car with an empty tank! That causes the rental agency to charge us a premium price for the gas they sel when they filit up upon your retum. You'll be expected to make these changes in your travel habits immediately, Sincerely. M. Juhasz Travel & Meeting Services
Message 2: Rejecting Common Requests I am writing in connection with your request for our sponsorship of the event scheduled for December this year. Your proposal has reached us rather late, and seems to be a last-minute pitch to gain our favour. However, our promotional budgets are decided well in advance of the year, which renders it impossible for us to review and accept late proposals.
Solution
Message 1: Delivering Negative Organizational News
Strengths: The message is clear and direct about the changes that need to be made. It provides specific examples of what changes are expected and why they are necessary.
Weaknesses: The tone of the message is quite harsh and could be perceived as condescending or disrespectful. It may not motivate employees to make the necessary changes and could potentially harm morale.
Revised Message:
Subject: Important Changes to Travel Policies
Dear Traveling Executives,
In an effort to reduce costs across all departments, we are implementing new travel policies. We kindly ask for your cooperation in adhering to these changes.
We encourage the use of videoconferencing equipment for meetings whenever possible to reduce travel expenses. When travel is necessary, we suggest staying in cost-effective hotels, scheduling flights during less expensive times, and considering flights from less convenient, but more affordable, suburban airports.
Please also be mindful of additional hotel charges such as phone calls and internet access. If the chosen hotel does not offer complimentary Wi-Fi, we recommend finding an alternative. Lastly, to avoid premium gas charges, please ensure rental cars are returned with a full tank.
We appreciate your understanding and immediate attention to these changes.
Best, M. Juhasz Travel & Meeting Services
Message 2: Rejecting Common Requests
Strengths: The message is straightforward and explains why the request cannot be fulfilled.
Weaknesses: The tone could be perceived as dismissive or rude. It does not leave room for future opportunities or collaborations.
Revised Message:
Dear [Recipient],
Thank you for considering us as a potential sponsor for your event in December. We appreciate your interest in partnering with us.
Unfortunately, our promotional budgets are planned well in advance, and we are unable to accommodate late proposals for the current year. However, we would be more than happy to consider your proposal for future events if it is submitted earlier in the year.
We appreciate your understanding and look forward to potential collaborations in the future.
Best, [Your Name]
Similar Questions
The messages below demonstrate different types of negative messages based on Chapter 3. Read the following messages, then (1) analyse the strengths and weaknesses of each sentence and (2) revise each message based on what you have learned about writing negative message. Message 1: Delivering Negative Organizational News From: M. Juhasz, Travel & Meeting Services To: [mailing list] Subject: Travel Dear Traveling Executives: We need you to start using some of the budget suggestions we are 90ng to lssue as a separate memorandum. These include using videoconference equipment and weo conferencing instead of traveling to meetings, staying in cheaper hotels, arranging flights for cheaper times, and flying from less convenient but also ess expensive suburban airports. The company needs to cut travel expenses by fifty percent, just as we ve cut costs in all departments of Black & Decker. This means you'll no longer be able to stay in fancy hotels and ma last-minute, costly changes to your travel plans. Youll also be expected to avoid hotel surcharges for phone calis and Internet access. If the hotel you want to stay in doesn't offer Tee wire ess, go somewhere else. And never, NEVER return a rental car with an empty tank! That causes the rental agency to charge us a premium price for the gas they sel when they filit up upon your retum. You'll be expected to make these changes in your travel habits immediately, Sincerely. M. Juhasz Travel & Meeting Services Message 2: Rejecting Common Requests I am writing in connection with your request for our sponsorship of the event scheduled for December this year. Your proposal has reached us rather late, and seems to be a last-minute pitch to gain our favour. However, our promotional budgets are decided well in advance of the year, which renders it impossible for us to review and accept late proposals.
Analysis : Message 1: Delivering Negative Organizational News Strengths: The message is clear and direct about the need for cost-cutting measures. It provides specific suggestions for how to reduce travel expenses. Weaknesses: The tone is somewhat harsh and could be perceived as condescending or disrespectful. The message could be more tactful and considerate of the recipients' feelings.(elaborate more )
A message that signals to recipients that an upcoming conversation may involve unpleasant news is called aMultiple Choicenegative opener.bad news primer.teaser message.preview statement.rationale.
Question 2How should you use the Indirect Approach tostructure negative or sensitive messages?1 pointBuffer, Bad News, Explanation, RedirectBuffer, Explanation, Bad News, RedirectBuffer, Redirect, Explanation Bad News
Multiple Select QuestionSelect all that applyDuring the delivery of bad news,Multiple select question.it is important to notice the recipient's nonverbal behavior.a negative tone can make people feel negative about receiving positive feedback.a positive tone can make people feel positive about receiving negative feedback.the message speaks for itself regardless of delivery style.
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