If a supervisor acts in an aggressive, disrespectful way toward employees, how are the employees likely to respond? (Choose every correct answer.)Multiple select question.Feel depressedMake more of an effort to be good citizens at workFeel less satisfied with their jobsEngage in deviant behavior at work

How do employees tend to react to a supervisor who behaves in a hostile, aggressive way?Multiple choice question.They become more likely to engage in the organization's citizenship behaviors.They work harder and improve their job performance.They try harder to behave in appropriate, productive ways at work.They feel emotionally exhausted.

What factors increase the likelihood that a supervisor will treat subordinates in an abusive way? (Choose every correct answer.)Multiple select question.Aggressive norms within the organizationThe Dunning-Kruger effectAbusive role modelsHaving a self-aware personality

What behaviors are considered to be abusive supervision? (Choose every correct answer.)Multiple select question.Public humiliationIgnoring subordinatesPunishment for poor job performanceShouting and insults

Why do some supervisors become abusive toward subordinates? (Choose every correct answer.)Multiple select question.Followers who are independentMachiavellianismA sense of psychological entitlementAggressive parents

What are the types of employee behavior that managers can influence?Multiple select question.Counterproductive work behaviorsOrganizational citizenship behaviorSelf-esteem and locus of controlTurnover and absenteeismPerformance and productivity