A project manager should ask open-ended questions when utilizing which of the following three interpersonal skills?1 pointTrust-buildingTool understandingEmpathetic listeningNegotiating

As a project manager, you use interpersonal skills to lead your team effectively. You ask the right questions and negotiate effectively with your team on a daily basis. What is a third important interpersonal skill you can use? 1 pointPerform reviewsPractice empathyDecrease feedbackIncrease expectations

A project manager sets clear expectations with customers about when they’ll communicate certain project updates and changes. To gain the customers’ confidence, the project manager also provides situational examples of when they may communicate. Which soft skill does this project manager use with their customers?1 pointNegotiationTrust-buildingEmpathic listeningQuality planning

Multiple Choice QuestionWhich of the following is true of effective project managers?Multiple choice question.They refrain from following an interactive management style.They initiate contact with key players to keep abreast of developments.They predominantly use online interactions to understand key players.They spend all of their time inside their offices.

Project managers need to speak the language of different stakeholders and be empathetic listeners. This skill is called ___.Multiple choice question.being an effective communicatorbeing an optimisthaving high emotional intelligence

Multiple Choice QuestionSuccessful project managers not only need to be influential, they also need to exercise influence in a manner that __________.Multiple choice question.results in few mistakesbuilds trustpromotes problem solvinggains political connections