Which of the following is an example of an empathic listening response?  “I can tell you’re really excited about that!” “Oh, forget about it.”  “I know exactly how you feel. That happened to me. Let me tell you about it.”  “It’s nothing. Don’t worry about it.”

Which of the following is an example of an empathetic response? A. “I appreciate you sharing your concerns with me Lisa but, can you tell me if you can still come to my graduation?” B. I’m so sorry about what happened to Veronica. At least Valerie is on the honor roll. C. I’m so sorry for the loss of your mother Sam. I remember when my dog died I was depressed for 3 years. I’m still having a hard time. I think I need more therapy. D. Thank you for telling me what happened. I can stay with you for as long as you need.

The response is an integral part of the listening process and can be critical to the success of a negotiation or mediation. Which of the following is NOT a benefit of empathic listening?Question 2Select one:a.Reduce tensionsb.Enables the disputants to release their emotionsc.Creates a safe environment that is conducive to collaborative problem solvingd.Dominate the discussion by judging the story

13. Which of the following is an example of empathy?info_outlineSelect the correct answerAIgnoring someone who is upset because you don't want to get involvedBOffering a listening ear and emotional support to a friend who is going through a tough timeCSending someone a card after they go through something hardSubmit Answersettingskeyboard_arrow_left

o apply Empathic Listening effectively, which of the following do you need to do?                     A. Listen to respond.                     B. Listen for the words and feelings                     C. State your intent first and clearly.                     D. Prepare your response*Your answer14. Identify two key things effective people do to understand others.  A. Listen first to another person; listen for content, feelings and body language.  B. Show genuine sympathy for people, and agree with them to help them feel understood.  C. Demonstrate consideration by exploring possible solutions, ideas, or alternatives.  D. None of the above*Your answer15. Which of the following are results of seeking first to understand?  A. Building respectful relationships.  B. Creating intellectual arguments.  C. Finding compromise.  D. Applying a Win-Lose mindset.*Your answer16. When emotions are high or when there is a conflict, it’s best to:   A. Probe and advice to understand and find a solution.   B. Pretend to listen to diffuse the situation and                      understand   C. Practice empathic listening to understand.   D. Reach understanding by making your point first.*Your answer

Which statement supports the idea of being empathetic?Empathy immediately shuts down highly emotional situations.Empathy diffuses difficult and highly emotional situations over time.Empathy helps get your point across during heated discussions.All of these.