The response is an integral part of the listening process and can be critical to the success of a negotiation or mediation. Which of the following is NOT a benefit of empathic listening?Question 2Select one:a.Reduce tensionsb.Enables the disputants to release their emotionsc.Creates a safe environment that is conducive to collaborative problem solvingd.Dominate the discussion by judging the story

o apply Empathic Listening effectively, which of the following do you need to do?                     A. Listen to respond.                     B. Listen for the words and feelings                     C. State your intent first and clearly.                     D. Prepare your response*Your answer14. Identify two key things effective people do to understand others.  A. Listen first to another person; listen for content, feelings and body language.  B. Show genuine sympathy for people, and agree with them to help them feel understood.  C. Demonstrate consideration by exploring possible solutions, ideas, or alternatives.  D. None of the above*Your answer15. Which of the following are results of seeking first to understand?  A. Building respectful relationships.  B. Creating intellectual arguments.  C. Finding compromise.  D. Applying a Win-Lose mindset.*Your answer16. When emotions are high or when there is a conflict, it’s best to:   A. Probe and advice to understand and find a solution.   B. Pretend to listen to diffuse the situation and                      understand   C. Practice empathic listening to understand.   D. Reach understanding by making your point first.*Your answer

In the context of business communication, why is empathetic listening important? a) It helps in building trust and rapport in relationships b) It is the most efficient form of listening c) It focuses on the logical aspects of communication d) It is solely concerned with the speaker's technical skills

______ is defined as understanding and relating to another’s feelings.Group of answer choicesEmpathic communicationEmotional quotientEmotional intelligenceEmpathic listening

Which of the following is an example of an empathic listening response?  “I can tell you’re really excited about that!” “Oh, forget about it.”  “I know exactly how you feel. That happened to me. Let me tell you about it.”  “It’s nothing. Don’t worry about it.”

RARE practices of real listening and empathy involvesOptionsNone of the AboveReceive, AppreciateReflect, EnquireReceive, Appreciate, Reflect, Enquire