Discretion and objectivity must be __________ when dealing with conflict. A. includedB. acceptedC. utilizedD. supported

To determine the correct word to fill in the blank, let's analyze the sentence and the options provided:

1. Discretion and objectivity must be __________ when dealing with conflict.

• A. included: This option doesn't fit well because "included" implies adding something to a group or list, which doesn't quite match the context of dealing with conflict.
• B. accepted: This option suggests that discretion and objectivity should be acknowledged or agreed upon, but it doesn't convey the active use of these qualities in conflict resolution.
• C. utilized: This option means to make use of something effectively, which fits well with the idea of applying discretion and objectivity in conflict situations.
• D. supported: This option implies providing assistance or backing, which doesn't directly convey the idea of actively using discretion and objectivity.

Given the context of the sentence, the most appropriate word is:

C. utilized

So, the complete sentence is: "Discretion and objectivity must be utilized when dealing with conflict."