Felicity firmly believes the employees at her craft store like to work, and if she provides them with challenging tasks—such as organizing and hosting fun crafting workshops—and the tools they need to accomplish the tasks, they will want to be responsible for doing well at their jobs for their own personal reward. Which motivational theory does Felicity’s management style reflect?Multiple ChoiceMaslow’s hierarchy of needsTheory YTheory Zequity theory

To determine which motivational theory Felicity’s management style reflects, let's analyze the key elements of her approach and compare them to the given theories:

1. Maslow’s Hierarchy of Needs:

   • This theory suggests that people are motivated by a hierarchy of needs, starting from basic physiological needs to safety, love/belonging, esteem, and self-actualization.
   • Felicity’s approach focuses on providing challenging tasks and tools, which aligns more with higher-level needs (esteem and self-actualization) but does not directly address the full hierarchy.

2. Theory Y:

   • Proposed by Douglas McGregor, Theory Y posits that employees are inherently motivated, enjoy their work, seek out responsibility, and can be self-directed and creative if given the right conditions.
   • Felicity believes her employees like to work, will take on responsibility, and will be motivated by personal rewards, which aligns closely with Theory Y.

3. Theory Z:

   • Developed by William Ouchi, Theory Z emphasizes long-term employment, collective decision-making, and individual responsibility within a supportive organizational culture.
   • While there are elements of responsibility and support in Felicity’s approach, Theory Z focuses more on long-term employment and collective decision-making, which are not explicitly mentioned in the scenario.

4. Equity Theory:

   • This theory, developed by John Stacey Adams, suggests that employees are motivated by fairness and will compare their input-output ratio to that of others.
   • Felicity’s approach does not specifically address fairness or comparisons with others, so it does not align well with Equity Theory.

Given the analysis, Felicity’s management style most closely reflects Theory Y. She believes her employees are motivated, enjoy their work, and will take on responsibility if given the right conditions and tools.