• Indicator 1.5 shows that Jenny can uphold ethical practice by reflecting on her personal experiences and beliefs to prevent any violation of Susannah’s rights. Jenny can think about how her experience as a victim of domestic abuse affects her beliefs and feelings towards Susannah. Though this process of identifying potential biases, Jenny can provide professional objectivity and non-judgement support to Susannah. • Indicator 3.4 shows that Jenny can uphold confidentiality and privacy of service users by following the organisation’s documentation policies and procedures. Jenny should keep Susannah’s records in safe place in line with the community centre’s record-keeping protocols. Protecting Susannah’s records from unauthorized person can promote her privacy and prevent her from potential harm. For example, Susannah could be in danger if her husband Andrew gets the address of her new accommodation. • Indicator 4.1 shows that Jenny should understand and comply with legislation and statutory, for example mandatory reporting, when providing services. Jenny must first check the relevant legislation and her employer’s policies to find out her obligation for mandatory reporting. Additionally, mandatory reporting requirements are usually set out in the employer’s reporting policies and procedures. Therefore, Jenny should follow the workplace’s polices by reporting her concerns about Susannah’s situation to her manager and the appropriate authorities. If in doubt, Jenny can always consult her manager regarding her mandatory reporting responsibilities. • Indicator 6.3 requires Jenny to maintain professional boundaries with her clients. To uphold the professional relationship with her clients, Jenny should communicate clearly with Susannah about her role as a support worker including what she can and cannot do. Additionally, Jenny should always keep a record of interactions with Susannah. Keeping a record provides evidence of what has discussed and agreed, thus avoiding misunderstanding in the future. When the boundaries become blur, Jenny can always refer to the employer’s polices and consult with her manager. create a heading to the above article