Which of the following software technologies are particularly useful in helping salespeople track their prospecting results?Group of answer choicesenterprise resource planning (ERP) softwarecustomer growth intelligence (CGI) softwarecustomer relationship management (CRM) softwareproject management (PM) softwareresource management (RM) softw

Businesses have been using software in order to establish a base of information that will help them reach out to customers in various ways to establish long-term relationships. The acronym for this type of software is

29.Question 29What type of software automates and manages processes such as compensation and performance management?1 pointTalent management systemsPerformance evaluation tools Employee tracking systems Human resources systems

Which of the following is the most important tool in establishing a relationship with the customer?Group of answer choicessearch engine display adscompany websiteFacebookcompany CRM system

A type of software product that helps establish long-term relationships with customers is known as:Multiple choice question.customer relationship management (CRM)off-the-shelf accounting softwareMicrosoft Office toolse-mail

Which of the following promotional tools can reach many prospects who otherwise avoid salespeople and is received as news rather than as a sales-directed communication?a.personal sellingb.direct marketingc.sales promotiond.advertisinge.public relations