Jane is a team leader at a new software company. Following a merger with a rival organisation, the members of her team are struggling to work with their new colleagues and are showing signs of disengagement and low motivation. In particular, she is aware that while some of her team are quick to begin tasks, they are easily distracted and tend to give up quickly. Also, some members of the team are not working hard, leading to reduced quality and increased customer complaints. Which of the following elements should Jane address first to improve motivation in her team, and in which order? a.Persistence then direction b.Intensity then engagement c.Direction then intensity d.Persistence then intensity
Question
Jane is a team leader at a new software company. Following a merger with a rival organisation, the members of her team are struggling to work with their new colleagues and are showing signs of disengagement and low motivation. In particular, she is aware that while some of her team are quick to begin tasks, they are easily distracted and tend to give up quickly. Also, some members of the team are not working hard, leading to reduced quality and increased customer complaints. Which of the following elements should Jane address first to improve motivation in her team, and in which order? a.Persistence then direction b.Intensity then engagement c.Direction then intensity d.Persistence then intensity
Solution
Jane should first address "Direction" then "Intensity". The reason being, direction refers to the path employees need to take in order to achieve the goals. Once the direction is clear, the intensity or the effort put in by the employees to achieve those goals can be addressed. Without a clear direction, intensity or hard work may not yield the desired results as the efforts of the team members may be scattered and unorganized. Therefore, the correct answer is c. Direction then intensity.
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