Variability means the quality of a service can depend on the service provider.Group of answer choicesTrueFalse

: Variability in services refers to their inability to be stored.II: Perishability in services refers to their quality being inconsistent.Group of answer choicesBoth Statements are FalseStatement I is True; Statement II is FalseStatement I is False, Statement II is TrueBoth statements are True

Which characteristic of services suggests that the quality of services depends on who provides them, when and where, and to whom?Question 8Answera.Inseparabilityb.Variability c.Intangibility

Which of these is a measure of Variability?Answer choicesSelect only one optionREVISITA) MeanB) ModeC) MedianD) Standard deviation6/10 questions attempted

Which among these is not the nature and characteristic of a service.  A. Intangibility  B. Durability  C. Variability  D. Perishability

What determines the quality of a product or service?