Which among these is not the nature and characteristic of a service. A. Intangibility B. Durability C. Variability D. Perishability
Question
Which among these is not the nature and characteristic of a service. A. Intangibility B. Durability C. Variability D. Perishability
Solution
The characteristic that is not related to a service among the options provided is B. Durability.
Here's why:
A. Intangibility: Services are intangible, meaning they cannot be touched or held like physical products. This is a key characteristic of services.
B. Durability: This is not a characteristic of services. Durability refers to the ability of a product to withstand wear, pressure, or damage. Since services are intangible, they do not have a physical presence that can be durable or not.
C. Variability: This is a characteristic of services. Since services are delivered by people, there can be variability in the quality of the service from one provider to another, or from one time to another.
D. Perishability: This is also a characteristic of services. Services cannot be stored for future use. If a service is not used when available, it is wasted. For example, a seat on a flight that is not sold cannot be stored and sold at a later date.
Similar Questions
As discussed in class, services differ from goods in several distinct ways. Which of the following is not one of these characteristics? Intangibility Inseparability Homogeneity Perishability
Which of the following is not a characteristic of services?Group of answer choicesDurabiltyIntangibilityPerishabilityVariability
Which characteristic of services suggests that the quality of services depends on who provides them, when and where, and to whom?Question 8Answera.Inseparabilityb.Variability c.Intangibility
: Variability in services refers to their inability to be stored.II: Perishability in services refers to their quality being inconsistent.Group of answer choicesBoth Statements are FalseStatement I is True; Statement II is FalseStatement I is False, Statement II is TrueBoth statements are True
Which characteristic of services means they cannot be touched or seen before purchase?Group of answer choicesVariabilityPerishabilityInseparabilityIntangibility
Upgrade your grade with Knowee
Get personalized homework help. Review tough concepts in more detail, or go deeper into your topic by exploring other relevant questions.