When there is a performance gap but no KSA deficiency, the possible cause could be:a.Motivationb.Barriers to performancec.Both A and Bd.It must be KSA deficiency, as that is the definition of performance gap.

The correct answer is c. Both A and B. When there is a performance gap but no Knowledge, Skills, and Abilities (KSA) deficiency, the possible cause could be either a lack of motivation or barriers to performance. Lack of motivation could mean that the individual does not have the drive or desire to perform at the expected level. Barriers to performance could include factors such as lack of resources, poor working conditions, or inadequate support from management.