The customer purchased a non returnable item from our App but after the delivery of order he realized that he has purchased it by mistake.As per company policy the item cannot be returned.Write  an appropriate response to the customer for the following scenario.

A purchase return refers to merchandise a (buyer/seller/creditor) purchased, but then returns to the (buyer/seller/creditor) for a refund of the purchase price or reduction in the amount owed.

Question 1/10Under what conditions may a partial refund be granted?If the item is in its original condition and returned within 30 days.If the item is not in its original condition, damaged, or missing parts not due to our error or returned after 30 days.None of the above.If the item is returned in its original condition after 30 days.

What is a purchase return?Multiple choice question.A purchase return refers to merchandise a buyer acquires, but then returns to the seller.A purchase return is designed to shorten the payment period between the buyer and the seller.A purchase return refers to merchandise a seller acquires, but then returns to the buyer.A purchase return is the cash discount given for early payment of an invoice.

Defective merchandise returned by customers should be presented toSelect one:a.sales personnelb.purchasing personnelc.inventory control personneld.receiving personnel

Let the customer know the item is out of stock and apologise for the inconvenience. Offer to order it online or check the near-by stores.Not EffectiveSlightly EffectiveFairly EffectiveEffectiveVery EffectiveLet the customer know the item is out of stock, and tell them when the next delivery is so they can buy it later.Not EffectiveSlightly EffectiveFairly EffectiveEffectiveVery EffectiveLet the customer know the item is out of stock and apologise for the inconvenience. Suggest that they try to order it online.Not EffectiveSlightly EffectiveFairly EffectiveEffectiveVery EffectiveNEXT