Sam is an experienced engineer, but he works as a draftsperson. His company has a pleasant work atmosphere. Though he is well paid, he is frustrated with his job as he does not get a sense of meaning or accomplishment. He decides to quit his job by the end of that month. In the context of Herzberg's two-factor theory, which of the following factors is missing in Sam's company?
Question
Sam is an experienced engineer, but he works as a draftsperson. His company has a pleasant work atmosphere. Though he is well paid, he is frustrated with his job as he does not get a sense of meaning or accomplishment. He decides to quit his job by the end of that month. In the context of Herzberg's two-factor theory, which of the following factors is missing in Sam's company?
Solution
In the context of Herzberg's two-factor theory, the factor that is missing in Sam's company is the "Motivation Factor". This theory suggests that there are certain factors in the workplace that cause job satisfaction (Motivators), while a separate set of factors cause dissatisfaction (Hygiene factors).
In Sam's case, while his company provides a pleasant work atmosphere and good pay (Hygiene factors), it lacks in providing roles that give a sense of achievement or recognition (Motivation factors). This lack of meaningful work and accomplishment is causing Sam's job dissatisfaction.
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