As ________________________ increases, each lodging establishment is finding new ways to entice people to be their guest.

Hotels offering an increased level of service typically have:Group of answer choicesdifficulty maintaining steady occupancy rates.higher than average profits.higher employee-to-guest ratios.a centralized revenue management structure.

#9What is the #1 function of any hotel?A. Make a profitB. Decrease turnoverC. Sell conventionsD. Sell roomsE. Provide an outstanding guest experience

Your hotel wants to enhance community engagement. What objective aligns with this goal?*a. Promoting the hotel from community eventsb. Implementing a volunteer program for staff in local community projectsc. Searching on local community needsd. Encourage staff involvement in community activities

Hotelling’s location analysis emphasized the role of –                          Group of answer choicestransportation.markets.locational interdependence.labor.raw materials.

As mentioned in this module, top hospitality companies have a recruitment focus of hiring for attitude and training for aptitude. They are looking for future employees who demonstrate the Spirit of Hospitality.