Which of the following is an effective question you can ask during user testing?Question 1Select one:a.Would you say using this application was convenient?b.What are some of your thoughts on the interface?c.I designed the colour of the interface. What issues could you see it creating?d.Do you think the customise feature on the application works effectively?
Question
Which of the following is an effective question you can ask during user testing?Question 1Select one:a.Would you say using this application was convenient?b.What are some of your thoughts on the interface?c.I designed the colour of the interface. What issues could you see it creating?d.Do you think the customise feature on the application works effectively?
Solution
Para responder a la pregunta de manera efectiva, es importante analizar cada opción y determinar cuál es la más adecuada para obtener información útil durante una prueba de usuario.
a. "Would you say using this application was convenient?" Esta pregunta es cerrada y solo permite una respuesta de sí o no, lo cual limita la cantidad de información que se puede obtener del usuario.
b. "What are some of your thoughts on the interface?" Esta pregunta es abierta y permite al usuario expresar sus opiniones y pensamientos de manera detallada, lo cual puede proporcionar información valiosa sobre la interfaz.
c. "I designed the colour of the interface. What issues could you see it creating?" Esta pregunta puede influir en la respuesta del usuario, ya que menciona que el entrevistador diseñó el color, lo cual puede hacer que el usuario se sienta incómodo al criticarlo.
d. "Do you think the customise feature on the application works effectively?" Esta pregunta es cerrada y solo permite una respuesta de sí o no, lo cual limita la cantidad de información que se puede obtener del usuario.
La opción más efectiva es la b, ya que es una pregunta abierta que permite al usuario proporcionar una retroalimentación detallada y sin sesgos sobre la interfaz.
Respuesta correcta: b. "What are some of your thoughts on the interface?"
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