The whole office now knows that you're good at double checking details on slips of paper. Another one of your co-workers in sales asks you to check if the details she got were correct.A Policy # GV94262W211 Premium: $645.50 Excess: $53.00B Name: Mr. P. Hamilton-Voss Phone 614-292-4183C Address: 281 W. Lane Ave., Ohio, 43210D Customer Since: May 5, 2009 Renewal Date: Mar. 16, 2015
Question
The whole office now knows that you're good at double checking details on slips of paper. Another one of your co-workers in sales asks you to check if the details she got were correct.A Policy # GV94262W211 Premium: 53.00B Name: Mr. P. Hamilton-Voss Phone 614-292-4183C Address: 281 W. Lane Ave., Ohio, 43210D Customer Since: May 5, 2009 Renewal Date: Mar. 16, 2015
Solution
To verify the details, you would need to have the correct information to compare it to. Assuming you have that, here's how you could go about it:
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Start with the policy number (GV94262W211). Compare this to the correct policy number in your records. Make sure every character matches.
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Next, check the premium amount ($645.50). Again, compare this to the correct premium amount in your records.
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Do the same for the excess amount ($53.00).
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Now, move on to the customer's details. Start with the name (Mr. P. Hamilton-Voss). Make sure the spelling and punctuation are correct.
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Check the phone number (614-292-4183). Make sure the area code and the rest of the number match your records.
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Verify the address (281 W. Lane Ave., Ohio, 43210). Check the house number, street name, city, and zip code.
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Finally, check the dates. The customer has been with you since May 5, 2009, and the renewal date is Mar. 16, 2015. Make sure these dates match your records.
Remember, the devil is in the details. Even a small mistake can cause big problems, so take your time and be thorough.
Similar Questions
The whole office now knows that you're good at double checking details on slips of paper. Another one of your co-workers in sales asks you to check if the details she got were correct.A Policy # GV94262W211 Premium: $645.50 Excess: $53.00B Name: Mr. P. Hamilton-Voss Phone 614-292-4183C Address: 281 W. Lane Ave., Ohio, 43210D Customer Since: May 5, 2009 Renewal Date: Mar. 16, 2015 Which of the rows in the second table does not match the details on the piece of paper?
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I am happy to take direction from a female supervisorVery InaccurateModerately InaccurateNeither Accurate Nor InaccurateModerately AccurateVery Accurate
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