When a conflict becomes intolerable, the best strategy for a project manager may be to ___________ the conflict.Multiple choice question.mediatearbitratecontrolaccepteliminate
Question
When a conflict becomes intolerable, the best strategy for a project manager may be to ___________ the conflict.Multiple choice question.mediatearbitratecontrolaccepteliminate
Solution
The best strategy for a project manager when a conflict becomes intolerable may be to mediate the conflict. This involves stepping in to facilitate a resolution between the conflicting parties. The project manager can help the parties understand each other's perspectives and find a mutually acceptable solution. This approach is often more effective than trying to control or eliminate the conflict, as it addresses the underlying issues rather than just suppressing the symptoms. Accepting the conflict without trying to resolve it can lead to ongoing tension and disruption. Arbitration, on the other hand, involves a third party making a decision for the conflicting parties, which may not be the best approach in a project management context where collaboration and team cohesion are important.
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