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When the project manager reduces the intensity of the conflict by smoothing over differences, that is an attempt to ___________ the conflict.Multiple choice question.controlarbitrateeliminateacceptmediate

Question

When the project manager reduces the intensity of the conflict by smoothing over differences, that is an attempt to ___________ the conflict.Multiple choice question.controlarbitrateeliminateacceptmediate

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Solution

The correct answer is "smooth over". When a project manager tries to reduce the intensity of a conflict by smoothing over differences, they are attempting to mediate the conflict.

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