Sam enjoyed her recent training program and she thoroughly understands all of the material she learned. Yet in the workplace, her actions are exactly the same as before she attended the training. What category of training outcome would correctly assess Sam’s situation?A.learningB.reactionC.resultsD.behaviour

In evaluating the effectiveness of a training program, which of the following is not an outcome measured?A.behaviourB.participationC.reactionD.learning

Asking trainees to provide examples of how the knowledge being trained relates to what they already know facilitatesa.Operant conditioningb.Cognitive organizationc.Chainingd.Verbal association learning

Principles of Training

Two managers are discussing the usefulness of training programs in organisations. The first manager claims that training programs can be effective in helping employees to acquire knowledge and skills, but that what is learnt does not transfer to on-the-job behaviour. The second manager agrees that training programs can be helpful to learn new skills, but that they are more effective when learning cognitive skills than interpersonal skills. Based on the information provided in this course, briefly evaluate each managers claim. (Maximum 150 words)

Juan had recently attended a training session. He found that he could not understand the training manual, and the classroom session was not relevant to him. In talking with other participants, he found that all of them had the same opinion. What could the trainer have done to avoid this situation?A.The trainer should have asked the trainees what they wanted to learn.B.The trainer should have done better task analysis.C.The trainer should have validated the training program.D.The trainer should have used online training.