Christopher Novak works for a multinational financial organization based in Britain. He was transferred to Japan ten months ago to impart training on a new process to the executives at the company's back office. After experiencing the initial excitement of getting to know the new culture and surroundings, Christopher has begun to feel frustrated that he cannot carry out a single conversation satisfactorily due to his lack of fluency in Japanese. He now misses home and feels helpless in this foreign assignment. Christopher is experiencing the _____ phase of the adjustment process.Group of answer choicesadaptionresistancebiculturalismelationexhaustion

In the _____ phase of the adjustment process, the employee is excited about the new surroundings and finds the culture exotic and stimulating.Group of answer choicesadaptionresistanceelationstrugglebiculturalism

Pick the statement that accurately describes adaptation in global assignments. Group of answer choicesAcculturation implies that individuals do not have to adapt to a different cultural environment.Assimilation is the only way expatriates can operate successfully in a new environment.Separation strategy is appropriate for long-term assignments to develop new markets.Adjustment to different cultural environments can be undermined by unrealistic expectations.

Sheila Alley has recently been relocated to Manila to head the sales department of her company's office there. She is extremely excited about the new surroundings and looks forward to acquainting herself with the culture and the people of Manila. Even though the culture is vastly different from her own, Sheila is determined to make the most of this opportunity. Which of the following phases of adjustment is Sheila experiencing?Group of answer choicesResistanceAdaptionBiculturalismRepatriationElation

The third step in organizational change is:Group of answer choicesFreezeRefreezeChangeSeek input

Which stage of change involves individuals modifying their behavior, experiences, or environment in order to overcome their problem or reach their goal?Group of answer choicesPrecontemplationContemplationPreparationAction