Within an ITIL compliant Change Management process, who decides on the categorization of a proposed change?a.Change Advisory Boardb.Change Managerc.Change Requestord.Change Implementer
Question
Within an ITIL compliant Change Management process, who decides on the categorization of a proposed change?a.Change Advisory Boardb.Change Managerc.Change Requestord.Change Implementer
Solution
In an ITIL compliant Change Management process, the categorization of a proposed change is decided by the Change Manager.
Here's a step-by-step breakdown:
-
A change is proposed, usually to address a problem or to improve a process. This can come from various sources such as problem management, release management, service level management, or even from the business side.
-
The proposed change is then logged and documented. This includes details about what the change is, why it's needed, who proposed it, and any other relevant information.
-
The Change Manager then reviews the proposed change. They will assess the impact, cost, benefit, and risk of the change.
-
Based on this assessment, the Change Manager will categorize the change. This could be a standard change (low risk, pre-authorized), normal change (requires assessment and authorization), or emergency change (needs to be implemented as soon as possible).
-
The categorized change is then either approved or rejected. If approved, it will move on to the planning and implementation stages.
So, the answer to your question is b. Change Manager.
Similar Questions
_________ is a change process based on the systematic collection of data and then selection of a change action based on what the analyzed data indicate.A.Allocation researchB.Action researchC.Acrimonious researchD.Applicable research
Which part of the change management process asks how the project will align with the organization's current mission and strategy? answer Purpose of the change Change implementation Plan for the change Scope of the change
Which of the following statements best describes the project manager's responsibilities in relation to scope change managementGroup of answer choicesThe project manager is responsible for relaying all change requests to a change control board and informing the customer about the board's decisions.The project manager is responsible for making all final decisions about the disposition of change requests and communicating those decisions to project stakeholders.The project manager is responsible for making sure all the client's change requests are carried out promptly.The project manager is responsible for identifying and documenting potential changes, assessing their impact on the project, providing that assessment to the change control board, documenting the decisions, and communicating them to project stakeholders.
The __________ is the person in charge of the change; the proposal will include their name and contact information.change executorresponsible personmaintenance managersupervisor
Which of the following types of changes do NOT need to be part of change management for a project? Changes handled by using project reservesChanges forced by the inability of deliverables to meet specificationsChanges resulting from a risk that occursChanges suggested by a new stakeholder for the project
Upgrade your grade with Knowee
Get personalized homework help. Review tough concepts in more detail, or go deeper into your topic by exploring other relevant questions.