The management and staff believe we have a responsibility to sell responsibly. We want to ensure that our staff are supported in their ability to complete their roles and allow our licensed premise to meet its legal obligations. Because of this, we have the following support systems in place for our staff:Incident Booklet – this supports staff by providing a record of incidents which details the who, what, where and when. This written record can be used as evidence for Police or the licensing inspectors. Use this to record the following issues:When dealing with minors, intoxicated customers and fraudulent ID’sInappropriate behaviour by customers, fights,Accidents, drug use, damage, theft, etc.Security Surveillance Equipment (CCTV) – this supports staff as a crime deterrent, and evidence of actions. Equipment on site includes cameras, display monitors, alarms and panic buttons, all of which are linked to a local security firm. There are multiple phone systems to connect to security or emergency services on site.Counselling – in the case of physical or mental trauma, we offer staff counselling and rehabilitation to ensure their wellbeing. All staff who experience violence in the shop will be required to attend free counselling sessions.First Aid Equipment - this is provided around the establishment, and all staff are trained in providing basic first aid in cases of injuries.Buddy System – at no times will you be working alone on site. You have a buddy who can assist in providing backup, seeking help, and providing advice in any situation.Question 43:Using the sample host responsibility policy, identify three support systems for staff and explain how each would benefit staff in a licenced premises:
Question
The management and staff believe we have a responsibility to sell responsibly. We want to ensure that our staff are supported in their ability to complete their roles and allow our licensed premise to meet its legal obligations. Because of this, we have the following support systems in place for our staff:Incident Booklet – this supports staff by providing a record of incidents which details the who, what, where and when. This written record can be used as evidence for Police or the licensing inspectors. Use this to record the following issues:When dealing with minors, intoxicated customers and fraudulent ID’sInappropriate behaviour by customers, fights,Accidents, drug use, damage, theft, etc.Security Surveillance Equipment (CCTV) – this supports staff as a crime deterrent, and evidence of actions. Equipment on site includes cameras, display monitors, alarms and panic buttons, all of which are linked to a local security firm. There are multiple phone systems to connect to security or emergency services on site.Counselling – in the case of physical or mental trauma, we offer staff counselling and rehabilitation to ensure their wellbeing. All staff who experience violence in the shop will be required to attend free counselling sessions.First Aid Equipment - this is provided around the establishment, and all staff are trained in providing basic first aid in cases of injuries.Buddy System – at no times will you be working alone on site. You have a buddy who can assist in providing backup, seeking help, and providing advice in any situation.Question 43:Using the sample host responsibility policy, identify three support systems for staff and explain how each would benefit staff in a licenced premises:
Solution
-
Incident Booklet: This is a support system that provides a written record of incidents, detailing the who, what, where, and when. This can be used as evidence for the police or licensing inspectors. This benefits staff by providing a clear and organized way to document any issues or incidents that occur on the premises. It can also protect staff legally, as it provides a record of their actions and responses to incidents.
-
Security Surveillance Equipment (CCTV): This system includes cameras, display monitors, alarms, and panic buttons, all linked to a local security firm. This benefits staff by acting as a crime deterrent and providing evidence of actions. It can help ensure the safety of staff and customers, and provide a sense of security for staff working in the licensed premises.
-
Counselling: This support system offers staff counselling and rehabilitation in the case of physical or mental trauma. This benefits staff by ensuring their wellbeing is taken care of, especially if they experience violence in the shop. It can also help staff cope with any stress or anxiety related to incidents that occur on the premises.
Similar Questions
Documentation can refer to records that help identify a child who may be abused or neglected.TrueFalse
Who is responsible for reporting Incidents and Accidents?
Which of the following is BEST at providing evidence which helps companies enforce the principle of establishing responsibility?Select answer from the options belowrequiring identifying passcodes in order to carry out activitiesprenumbered documentsrotating employees' dutiesbackground checks
Who is responsible for the collection of incident, injury, trauma and illness record? How long are must they be kept
Ticketing systems such as _____ can be used to document and track incidents.
Upgrade your grade with Knowee
Get personalized homework help. Review tough concepts in more detail, or go deeper into your topic by exploring other relevant questions.