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Dear Mr Jie and Mrs Guan I am writing to follow up settlement of the Advance Fees invoice sent from our Accounts department in April. The deadline for paying the Advance Fees was 15th May 2024 and to date we have not received payment, without this, we are unable to generate the CAS form for Yiran's VISA application. I would be grateful if you update me on when we can expect payment. With best wishes from Naomi 英文回复Naomi 感谢联系,但我们没有收到相关的invoice,请问这是什么费用?多少钱?为什么官网收费里没有看到?

Question

Dear Mr Jie and Mrs Guan

I am writing to follow up settlement of the Advance Fees invoice sent from our Accounts department in April. The deadline for paying the Advance Fees was 15th May 2024 and to date we have not received payment, without this, we are unable to generate the CAS form for Yiran's VISA application.

I would be grateful if you update me on when we can expect payment.

With best wishes from Naomi

英文回复Naomi 感谢联系,但我们没有收到相关的invoice,请问这是什么费用?多少钱?为什么官网收费里没有看到?

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Solution

Dear Naomi,

Thank you for reaching out. However, we have not received the relevant invoice you mentioned. Could you please clarify what this fee is for, how much it is, and why it is not listed on the official website?

Best regards, Mr Jie and Mrs Guan

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