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Marketing Management M2 1 2 5 Product Buying Motives

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Marketing Management M2 1 2 5 Product Buying Motives

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It seems like you're asking about the motives behind product buying in the context of marketing management. Here's a step-by-step breakdown:

  1. Need or Problem Recognition: This is the first step in the buying process where the consumer recognizes a problem or need that must be fulfilled. This need can be triggered by internal stimuli (such as hunger or thirst) or external stimuli (like advertising or word of mouth).

  2. Information Search: Once the need is recognized, a consumer will search for more information. This can be through personal sources (friends, family), commercial sources (advertising, salespeople), public sources (newspapers, radio), and experiential sources (handling, examining, using the product).

  3. Evaluation of Alternatives: The consumer uses the information gathered in the previous step to evaluate different product options. They might consider factors like price, quality, location, and service.

  4. Purchase Decision: After evaluating the alternatives, the consumer makes a purchase decision. This might not always be the most logical choice as emotions and other factors can come into play.

  5. Post-Purchase Behavior: After purchasing the product, the consumer will either be satisfied or dissatisfied and will engage in post-purchase behavior of interest to the marketer. This could include product reviews, word-of-mouth advertising, or repeat purchases.

These steps are all part of the consumer's buying process and understanding them can help marketers better target their audience and create effective marketing strategies.

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