The term "conformance quality" refers to the relative level of performance of a product as compared to competing products. For instance, certain luxury sedans are said to be of "higher quality" than some low-priced sub-compact automobiles.Question 46Answera.FALSEb.TRUE

Define the term ‘quality’.

What is the definition of conformity?Multiple choice question.The process of the actions of an individual or group affecting the behavior of othersThe major traits considered in forming impressions of othersA set of cognitions about people and social experiencesA change in behavior brought about by following the standards of others

Answer the following pre-test questions.Conformity is defined asMultiple Choicebehavior that occurs in response to direct social pressure.a change in behavior or attitudes brought about by a desire to follow the beliefs or standards of other people.the tendency for people to feel that responsibility for acting is shared, or diffused, among those present.the tendency to attribute personal success to personal factors and to attribute failure to factors outside oneself.

Quality is the totality of features and characteristics of a product or service that ____.Group of answer choicesBalances price with performance and satisfactionbear on its ability to satisfy stated or implied needsdetermine the measure of product lifedetermine how a product looks, feels, tastes, or smells

Conformity always includesA.positive and moral behaviour.B.negative and immoral behaviour.C.an authority figure.D.the real or imagined influence of other people.