Read the work situation below and choose the statements that are LEAST EFFECTIVE and MOST EFFECTIVE to you.Work Situation:Laura is a project manager and is having a meeting with Mikal. Laura is concerned about the lack of progress on a key project that Mikal has been working on. Mikal is confused because he believes the project is progressing as expected. In fact, Mikal has put a lot of extra time and effort into the project because he wants to make a good impression; getting a favorable performance review is important to him.He has attempted to include Laura in every step of the project in order to make sure the project is on track. Laura is a bit irritated because Mikal is constantly coming to her with questions. Laura and Mikal are both becoming frustrated at the meeting. If you were Laura, which responses would be the most effective and least effective?Choose OneLEAST EFFECTIVEStatement Choose OneMOST EFFECTIVEAsk Mikal what his expectations are for the project and for you as his manager. Ask another manager to sit in on the meeting as a mediator and to objectively evaluate where the project is at. Conclude the meeting and reschedule it for a later date when you are more level headed. Get Mikal’s perspective about the challenges of the project but make your expectations clear for the next project. BackNext

Multiple Choice QuestionThe fourth step in the project control process of the measurement and evaluation of project performance is to ____________.Multiple choice question.take necessary corrective actionsmeasure progress and performancereview the baseline plan with managementcompare planned against actual performance

Effective project managers have to be able to deal with the contradictory nature of their work. Knowing when to intervene and resolve stalemates involves a(n) _____ contradiction.Multiple choice question.encourage individuals but stress the teamhands-off/hands-onteam versus organizational loyaltiesinnovate and maintain stabilityflexible but firmsee the big picture while getting your hands dirty

Select all that applyRegardless of the method, the project manager needs to sit down with each team member and discuss their performance. Which of the following are general tips given in the text for conducting performance reviews?Multiple select question.Focus criticism on overall individual personality rather than specific behaviors.Be consistent and fair in your treatment of all team members.Always begin the process by asking the individual to evaluate their contributions to the project.Avoid, when possible, drawing comparisons with other team members.

Read the work situation below and choose the statements that are LEAST EFFECTIVE and MOST EFFECTIVE to you.Work Situation:Jamie is the manager of 9 front-line supervisors. He is aware that some problems have begun to surface among the supervisors. He has decided to bring the supervisors together and try to get things out in the open. Not long after the meeting starts, a number of disagreements emerged among the supervisors and the mood became argumentative. If you were Jamie, which responses would be the most effective and least effective?Choose OneLEAST EFFECTIVEStatement Choose OneMOST EFFECTIVEBring the meeting to a close quickly before things can get more out of hand. Keep the meeting going but be ready to shut it down if things get too hostile. Let whatever happens happen; sometimes conflict is needed to resolve difficult issues. Remind the supervisors that the goal of the meeting is to work through the conflicts and hope the atmosphere improves. BackNext

Project leadership involves:Multiple choice question.taking corrective action when necessary.motivating people to work together to overcome hurdles produced by the change.monitoring results against plans.formulating plans and objectives.