Customer Lifetime valueA and B are both late for an international flight from Jaipur to London.A is not permitted to board the aeroplane and is requested to make another booking. B, on the other hand, is allowed to board the plane.Why do you think this happened?
Question
Customer Lifetime valueA and B are both late for an international flight from Jaipur to London.A is not permitted to board the aeroplane and is requested to make another booking. B, on the other hand, is allowed to board the plane.Why do you think this happened?
Solution
The situation you described could be due to several reasons. Here are some possible explanations:
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Frequent Flyer Status: If B is a frequent flyer or has a high-tier membership with the airline, the airline might have allowed them to board despite being late. Airlines often provide additional benefits and leniency to their loyal customers.
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Class of Travel: If B was traveling in a higher class (like business or first class), they might have been allowed to board late. Airlines often provide more flexibility to their premium customers.
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Airline Staff Discretion: Sometimes, the decision could be based on the discretion of the airline staff at the gate. They might have assessed the situation
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