A technician has been asked to reinstall the OS on a computer that has a corrupted operating system. The technician inserts the installation media in the optical drive. What would be the most likely action the technician should perform next?
Question
A technician has been asked to reinstall the OS on a computer that has a corrupted operating system. The technician inserts the installation media in the optical drive. What would be the most likely action the technician should perform next?
Solution
The technician should next restart the computer. As the computer is booting up, the technician should enter the BIOS (Basic Input Output System). This can usually be done by pressing a specific key or combination of keys as the computer starts up (common ones are F2, F10, or DEL, but it can vary depending on the computer manufacturer).
Once in the BIOS, the technician should navigate to the boot options menu. Here, they should change the boot order so that the optical drive (where the installation media was inserted) is the first boot device. This means the computer will try to boot from the optical drive before trying to boot from the hard drive.
After setting the optical drive as the first boot device, the technician should save the changes and exit the BIOS. The computer will then restart again.
This time, the computer should boot from the installation media in the optical drive, and the technician will be able to follow the prompts to reinstall the operating system.
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