A technician is attempting to update a server’s firmware. After inserting the media for the firmware and restarting the server, the machine starts normally into the OS .Which of the following should the technician do NEXT to install the firmware?Press F8 to enter safe modeBoot from the mediaEnable HIDS on the serverLog in with an administrative account
Question
A technician is attempting to update a server’s firmware. After inserting the media for the firmware and restarting the server, the machine starts normally into the OS .Which of the following should the technician do NEXT to install the firmware?Press F8 to enter safe modeBoot from the mediaEnable HIDS on the serverLog in with an administrative account
Solution
The technician should choose to "Boot from the media". This is because the server needs to load the firmware update files before the operating system starts. Here are the steps:
- Restart the server again.
- As the server is booting up, there should be a prompt indicating which key to press to enter the boot menu. This is often F12, F10, or ESC, but it varies by manufacturer.
- Once in the boot menu, select the option to boot from the media where the firmware update files are located.
- The server should then load the firmware update files instead of the operating system, allowing the technician to install the firmware update.
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